The One Minute Apology (AudioBooks)

**abb** · #1 (**permalink**) 09-01-2007, 02:34 PM

Ken Blanchard & Margret Mcbride - The One Minute Apology: A Powerful Way to Make Things Better (Unabridged)

Quote: With his phenomenal bestsellers The One Minute Manager and Raving Fans, Ken Blanchard changed the way we approach management, leadership, and customer service. Now Blanchard, along with coauthor Margret McBride, presents a concept that, when implemented properly, is one of the most powerful actions for improving company and employee morale. This is also a book that can extend well beyond the business realm and can repair relationships that we thought were broken forever.

Download: http://rapidshare.com/files/52563090/KB-OMA.rar

hebatwfik · #2 (**permalink**) 09-22-2007, 09:35 AM

Thank you very much

jado83 · #3 (**permalink**) 09-22-2007, 09:55 PM

great book
thanks

jado83 · #4 (**permalink**) 09-23-2007, 08:54 AM

hi friend .

thanks for the book i downloaded it

but i need the pdf format

do u have it ?

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