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| Business Book Business Book Summaries, small business book, business management book, finance book, personal finance book, public finance book, finance textbook, ... |
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10-09-2009, 06:39 PM
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Evaluating Reference Services: A Practical Guide
 Evaluating Reference Services: A Practical Guide Publisher: American Library Association | Pages: 226 | 2000-08 | ISBN 0838907873 | PDF | 2.5 MB The author's proven techniques will explain how to: create a planning strategy to avoid future pitfalls; select the best evaluation tools for specific needs; understand the strengths and weaknesses of various collection tools; collect and analyze data more effectively; communicate results to improve reference services and maintain funding; and satisfy the needs of library users. [url]http://e45.org/?http://www.megaupload.com/?d=FJRCZ45M[/url]
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