Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler
Requirements: .MP3 reader, 168 MB
Overview: The authors of the New York Times bestseller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing good behavior.
Discover skills to resolve touchy, controversial, and complex issues at work and at home–now available in this follow-up to the internationally popular Crucial Conversations.
Genre: Audiobooks > Non-Fiction