Crucial Conversations Tools for Talking When Stakes Are High,…


Crucial Conversations Tools for Talking When Stakes Are High, Second Edition
Publisher: McGraw-Hill
Date: 2011-08-19
ISBN-10: 0071771328
ISBN-13: 9780071771320
Language: English
Pages: 288
Added: 2012-07-02 08:53:16

The New York Times bestseller that changed the way millions communicate
“[i]Crucial Conversations[/i] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.”
-from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People
“The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.”
-Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul®
The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to:

  • Prepare for high-stakes situations
  • Transform anger and hurt feelings into powerful dialogue
  • Make it safe to talk about almost anything
  • Be persuasive, not abrasive

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