Microsoft Outlook Introduction

MP4 | Video: h264, 1280×720 | Audio: AAC, 48 KHz, 2 Ch
Genre: eLearning | Language: English + .VTT | Duration: 3.5 hours | Size: 1.90 GB
Learning to use the basic components of MS Outlook
What you’ll learn

The most common use for Outlook is email management. This intensive, hands-on one day training course covers the basics of sending/receiving mail, creating folders and rules to organise email. Additional areas include using the Outlook Calendar, Contacts and Tasks which make working with Outlook a central part of an efficient workflow.


An understanding of MS Windows will assist in the understanding of this course.


MODULE 1: Starting Out in Outlook 2010

Topics covered:

Getting Started with Outlook

Receiving Email

Editing Email Messages

Printing Email Messages

Getting Help in Outlook

MODULE 2: Understanding and Customizing the Outlook Interface

Topics covered:

Getting Acquainted with the Interface

Using the Outlook Panes

The Quick Access Toolbar

Tabs and Groups

Customizing the Ribbon

MODULE 3: Sending E-Mail

Topics covered:

Composing E-Mail

Answering Mail

Doing More with E-Mail

Using Viewing Tools

Using the Drafts Folder

MODULE 4: Information Management

Topics covered:

The Calendar

The Contacts Folder

The Tasks Folder

MODULE 5: Organizing Your E-mail

Topics covered:

Managing Folders

Using Rules and Cleanup Tools

Using Quick Steps

Configuring Categories

Managing Junk Mail

Who this course is for:

Anyone, at any level of the organisation, who wishes to understand best practice in email management with Microsoft Outlook, and who also wants to use the application to assist with the organisation of their working activity.