Overcoming Conflict: How to Deal with Difficult People and Situations


Overcoming Conflict: How to Deal with Difficult People and Situations
Publisher: Harvest House Publishers
Date: 2017-06-01
ISBN-10: 0736968105
ISBN-13: 9780736968102
Language: English
Pages: 240
Added: 2018-01-08 02:36:04

Discover the Right Way to Handle Conflict
Conflict is an unavoidable part of life, but you can control how you respond to it. You can let difficult situations fuel your anger and stir your desire to retaliate-or you can choose to grow in empathy, honesty, and acceptance. It’s up to you.

Overcoming Conflict will give you the confidence you need to solve arguments, settle disputes, and restore harmony. You’ll learn…

  • ten common myths about conflict
  • how to properly discuss differences and issues
  • the importance of observing body language
  • what to do when someone confronts you
  • the power and meaning of forgiveness

By applying the principles in this book, you will develop new patterns of behavior that will significantly improve your personal and professional relationships and give you greater peace of mind when conflicts arise.
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